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Questions? Give us a call at 833-258-6453
Policies, Terms and Conditions:

Copyright and Trademark Notice

4/6/2006
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2010,

Credit Cards

5/24/2010
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and

FREE SHIPPING

12/29/2010
FREE SHIPPING may be available on certain items and applies to destinations within the lower 48 United States ONLY.

International Orders

8/9/2010
International orders are welcome however we are unable to ship any live items outside the US.

LIVE DELIVERY GUARANTEE!

4/6/2006
IMPORTANT! PLEASE READ AND UNDERSTAND THIS GUARANTEE BEFORE ORDERING! WE OFFER NO REFUNDS FOR DOA'S so PLEASE READ AND UNDERSTAND our terms before agreeing and placing your order. DOA's are compensated for by store credit or product replacement only.

Live Frog Shipping

4/6/2006
All frog shipments are sent via UPS Next Day Air or USPS Express Mail 1 Day Delivery with signature required at time of delivery. All frog shipments must be scheduled over the phone (person to person) before we will ship them. When shipping to locati

Live Insect Shipping

7/21/2010
It is very important to have your packages delivered to an address where someone will be available to receive them physically from the carrier upon the first delivery attempt. Even short exposures to cold or hot temperatures (beyond 40-90) can have d

Live Plant Shipping

7/21/2010
Plants are generally shipped via Priority Mail which provides very safe movement of plants under controlled environmental conditions. We ship most plants year round as long as someone is home to receive them from the carrier. Before being delivered b

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

4/6/2006
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after recei

Multiple Product Orders

4/6/2006
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You

Order Acceptance Policy

4/6/2006
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Black Jungle Exotics reserves the right at any time after receipt of your order

Out-of-Stock Products

4/6/2006
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. How

Privacy

4/6/2006
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to kee

Privacy on Other Web Sites

4/6/2006
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Returns & Claims

4/6/2006
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will als

Shipping Policy

4/6/2006
Shipping Time -- Usually, products ship within 1 to 3 business days after receiving your order. Live items are shipped Mon-Wed to avoid weekend delays. Orders received later in the week will ship out the first part of the following week in order of r

Taxes

4/6/2006
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Typographical Errors

4/6/2006
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect pr