Policies, Terms and Conditions:
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2010,
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and
FREE SHIPPING may be available on certain items and applies to destinations within the lower 48 United States ONLY.
International orders are welcome however we are unable to ship any live items outside the US.
IMPORTANT! PLEASE READ AND UNDERSTAND THIS GUARANTEE BEFORE ORDERING! WE OFFER NO REFUNDS FOR DOA'S so PLEASE READ AND UNDERSTAND our terms before agreeing and placing your order. DOA's are compensated for by store credit or product replacement only.
All frog shipments are sent via UPS Next Day Air or USPS Express Mail 1 Day Delivery with signature required at time of delivery. All frog shipments must be scheduled over the phone (person to person) before we will ship them. When shipping to locati
It is very important to have your packages delivered to an address where someone will be available to receive them physically from the carrier upon the first delivery attempt. Even short exposures to cold or hot temperatures (beyond 40-90) can have d
Plants are generally shipped via Priority Mail which provides very safe movement of plants under controlled environmental conditions. We ship most plants year round as long as someone is home to receive them from the carrier. Before being delivered b
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after recei
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Black Jungle Exotics reserves the right at any time after receipt of your order
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. How
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to kee
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will als
Shipping Time -- Usually, products ship within 1 to 3 business days after receiving your order. Live items are shipped Mon-Wed to avoid weekend delays. Orders received later in the week will ship out the first part of the following week in order of r
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect pr